Support

Questions that come up

Does Sonar block gambling sites or apps?

No, and it never will. It is a companion and a record, not an enforcement tool. Blocking is a different job done better by schemes built for it — the resources page lists GAMSTOP for Great Britain and the equivalents elsewhere.

Do I need an account?

No. There is no sign-up, no email, no password and no profile. You open the app and answer a few questions, and that is the whole setup.

Where is my data kept?

In the app’s private storage on your phone, and nowhere else. There is no server holding it, so there is nothing to breach and nothing for me to look at.

What happens if I get a new phone?

Your history does not move with you yet, and that is the honest answer rather than a comfortable one. There is no backup or export in this version, so a new phone starts from day one. An encrypted export file is the next thing being built.

How do I delete everything?

Settings → Delete everything. It removes every check-in, every slip, your reasons and your settings from the phone immediately. There is no backup, so it cannot be undone. Deleting the app does the same thing.

What does Sonar cost?

Nothing at the moment. This version has no in-app purchases and no subscription. If paid features arrive later, the urge screen and the helplines stay free — they aren’t a feature.

Is there an Android version?

Not yet. iPhone first, and properly, before anything else.

How do I turn the anonymous statistics off?

They are off until you turn them on. If you did turn them on: Settings → Anonymous usage stats → Send nothing. The privacy policy lists exactly what they contain.

Why is the forecast telling me nothing useful?

For the first week or so it is mostly the calendar, and it says so out loud. It holds every personal-pattern signal back until there are enough check-ins to mean something, because a pattern drawn from three days would be a guess dressed up as a finding.